Issues with your computer or device come up from time to time. Fixing those issues is sometimes very specific to your device. However, there are some standard actions you can take that usually fix most computer and device issues you find. Let’s go over some of them below.

Google the Issue

“Google it.” This can’t be overstated. If you are having an issue with an app or website chances are that someone else has also dealt with the same problem. Googling your issue, like “my Apple laptop fan is spinning very loudly,” will usually give you a few results with other people having a similar issue and the solution.

More Info: Google Search Quick Tips

Turn it Off and On Again

This may already be your go to and it should be. Turning your device or computer off and restarting it allows for all the stored memory on the device to be wiped allowing for glitches or hang-ups to be cleaned in the process. Just remember to save whatever you are working on before rebooting.

Clear Your Browser Cookies and Cache

Clearing your cookies and cache from your browser is a lot like “rebooting” your browser. You are dumping all the stored data and allowing the browser to retrieve website information from scratch again. Browsers usually give you the option to uncheck other options like stored passwords and only clear the cache and cookies.

More Info: How to Clear Your Cookies and Cache

Virus & Malware Scan

If your computer is acting funny like random popups on your desktop, the computer running hot while doing seemingly menial tasks, or unfamiliar search engines load while trying to search the web, you might be dealing with a virus or malware.

Windows already has virus and threat protection, but make sure it’s turned on and is scanning at regular intervals. For extra scanning, you may want to try the software Malwarebytes or Bitdefender.

Apple computers are said to be more secure than Windows because of its operating system and with fewer Mac computers in the world than Windows there are fewer targets to attack. They aren’t completely safe from malicious threats though. AntiVirus Zap and ESET are both highly regarded scanning tools.

Update App or Operating System

The web and digital tools we use are always changing. Sometimes this causes incompatibility with older software. If you are running an older operating system on your computer or device and are experiencing issues, consider updating the application you are using or the operating system to the latest version. If your device is very old, it might not even be compatible with the latest version, in this case, it may be time to consider a new one.

Close Other Apps

Sometimes your application might be running slow or acting up because of processes running in the background from other applications. Look for any programs and apps that you aren’t currently using and exit out of them. This will allow your device to free up needed memory for the task at hand.

Remove Browser Extensions

If your web browser is loaded with lots of extensions and add-ons, you could be experiencing issues with specific websites or browsing in general. Some extensions and add-ons even have malicious intent. Try turning off browser extensions one by one until the issue is resolved.

More Info: Malicious Add-ons, Toolbars, and Extensions Oh My!

Try a Different Browser

Some web browsers and websites just don’t mix well. If a website isn’t loading properly and clearing the cookies and cache (from the tip above) doesn’t work, try loading the site in a different browser. We recommend Chrome, Firefox, and Opera.

Ask The Experts

If you’ve looked through this whole list and still can’t seem to find the right fix for your issues, ask Edwin! We’re always here and ready to help. While we cannot guarantee to solve your issue, as each instance is quite unique and don’t have physical access to the device, we can provide insight into the issue and direct you towards a solution.

Contact Edwin with your computer or device issue.

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